Refund policy
.policy-container {
max-width: 900px;
margin: auto;
font-family: 'Poppins', sans-serif;
color: #333;
line-height: 1.6;
}
.policy-header {
text-align: center;
margin-bottom: 30px;
}
.policy-header h1 {
font-size: 32px;
font-weight: 600;
}
.policy-section {
background: #fafafa;
padding: 20px;
border-radius: 12px;
margin-bottom: 20px;
box-shadow: 0 4px 10px rgba(0,0,0,0.05);
}
.policy-section h2 {
font-size: 20px;
margin-bottom: 10px;
}
.policy-section ul {
padding-left: 20px;
}
.icon {
font-size: 18px;
margin-right: 8px;
}
.highlight {
color: #b76e79;
font-weight: 600;
}
.notice {
background: #fff3cd;
padding: 12px;
border-radius: 8px;
margin-top: 10px;
}
.contact-box {
text-align: center;
background: #f1f1f1;
padding: 20px;
border-radius: 12px;
}
Return & Exchange Policy
At Nidhuvastra, we ensure premium quality sarees with a hassle-free exchange process.
🔁 Exchange Eligibility
- ✔️ Damaged during shipping
- ✔️ Manufacturing defects
- ✔️ Incorrect item received
Request must be raised within 2 days of delivery.
🚫 Non-Returnable Cases
- ❌ Change of mind
- ❌ Color/design preference
- ❌ Size-related issues
- ❌ General dissatisfaction
📸 Proof Requirement
- 📹 Unboxing video (mandatory)
- 📸 Clear product images
- 🧾 Order ID & Product Code
⚠️ Requests without an unboxing video will not be accepted.
⏱ Processing Timeline
- ⏳ Review within 24 hours
- ✅ Approval after verification
- 🚚 Exchange dispatched in 3–4 business days
💸 Refund Policy
We do not offer refunds. Only exchanges are provided.
📦 Damages & Issues
Please inspect your order immediately and report within 2 days for quick resolution.
📧 Need Help?
Contact us at nidhuvastra@gmail.com